If you have immediate health concerns with your poultry, please email me the day of your order before 4:00pm EST. I will get your order out withing 1-2 days, shipped priority

Shipping will be sent by USPS every Wednesday and Friday.

Generally you will receive your product within 10 days. It may take longer due to high volume of orders or seasonal farm work. However, if you feel you are waiting too long, please email and I will check to see what is going on and if I can expedite it in any way. There will be insurance and a tracking notice sent to the email you have registered in paypal. If you receive a damaged package, please notify me as soon as possible. Please take pictures to send to me so I can file a claim.

If you would like to pay by check, please send me an email and I will assist you.

You may request a refund any time before shipment.

If you need to change your order, I will try to accomodate you if you notify me before your product has been shipped.

You may order any product that is on backorder. I will ship out when ready, while shipping the rest of your order on time.

You will be contacted if there are any issues with your order or with any unexpected delays.

Moonlight Mile Herb Farm 2020 Susan Burek